ISO 37500:2014 – Guidance on outsourcing

This International Standard aims to provide general guidance for outsourcing for any organization in any sector. It provides a vocabulary for outsourcing practitioners across all industry sectors. It includes typical outsourcing concepts to improve the understanding of all stakeholders, by providing a set of practices that can be used to manage the outsourcing life cycle.


ISO 37500:2014 covers following areas:

  • good outsourcing management practices;
  • provisions on outsourcing arrangements;
  • impact changing business requirements;
  • management of risks involved;
  • fostering mutually beneficial business relationships.

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